Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, mobile phone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to collect information about your online preferences.

Cookies may be stored on your device for different periods:

• Session Cookies: Automatically deleted when you close your browser
• Persistent Cookies: Remain on your device until they expire or you delete them

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as user login, security, and access to restricted areas. Without these cookies, you may not be able to use certain features of our Services.

Examples: Authentication tokens, CSRF protection, session identifiers

2.2 Performance Cookies

These cookies help us understand how visitors interact with our website and Services. They collect information about pages visited, links clicked, and errors encountered. This information is used to improve website performance and user experience.

Examples: Google Analytics, page load times, error tracking

2.3 Functionality Cookies

These cookies allow us to remember your preferences and provide a personalized experience. They store information such as language preference, user settings, and customization choices.

Examples: Dark mode preference, language selection, saved settings

2.4 Marketing and Advertising Cookies

These cookies are used to track your browsing habits and deliver targeted advertisements. They may be set by third-party advertising networks and may track your activity across multiple websites.

Examples: Facebook Pixel, Google Ads, LinkedIn tracking

3. Third-Party Cookies

We use third-party services that may set their own cookies on your device:

• Google Analytics: Tracks website traffic and user behavior
• Payment Processors: Process payments securely
• Social Media Platforms: Enable social sharing and authentication
• Customer Support Tools: Provide live chat and support services
• Advertising Networks: Deliver targeted advertisements

These third parties have their own cookie policies and are responsible for their own data collection practices.

4. How We Use Cookies

We use cookies to:

• Authenticate your identity and maintain your session
• Remember your preferences and settings
• Improve website performance and user experience
• Understand how you use our Services
• Deliver personalized content and recommendations
• Display targeted advertisements
• Measure the effectiveness of marketing campaigns
• Detect and prevent fraud and security incidents

5. Consent for Cookies

When you first visit our website, we request your consent to use non-essential cookies. You can:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences

You can change your cookie preferences at any time through your account settings or by contacting us.

6. Managing and Deleting Cookies

Most web browsers allow you to control cookies through settings. You can:

• Block Cookies: Prevent websites from setting new cookies
• Delete Cookies: Remove existing cookies from your device
• Clear Cache: Clear your browsing data and cookies
• Use Private/Incognito Mode: Browse without storing cookies

Note: Blocking or deleting cookies may affect website functionality and your user experience.

7. Browser Cookie Settings

To manage cookies in your browser, follow these links:

• Google Chrome
• Mozilla Firefox
• Safari
• Internet Explorer
• Microsoft Edge

8. Pixel Tags and Web Beacons

In addition to cookies, we may use pixel tags (also called web beacons or clear GIFs) to track user activity and email engagement. These small, invisible images are placed on web pages and in emails to measure user interactions and collect analytics data.

9. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals, so our website does not respond to Do Not Track browser signals. However, you can use other tools to control cookies and tracking through your browser settings.

10. Cookies and Personal Information

If you are logged into your NovaZphere account, cookies may be linked to your personal information. This allows us to personalize your experience and provide better service. Please refer to our Privacy Policy for more information about how we handle personal information.

11. Cookie Duration

The duration that cookies remain on your device varies:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: May remain for days, months, or years depending on their purpose
• Analytics Cookies: Typically retained for 12-24 months
• Advertising Cookies: May be retained for several months

12. GDPR and ePrivacy Regulations

For users in the European Union and other jurisdictions with strict privacy laws, we comply with GDPR and ePrivacy Directive requirements. This includes:

• Obtaining explicit consent before placing non-essential cookies
• Providing clear information about cookie usage
• Allowing easy withdrawal of consent
• Respecting user cookie preferences

13. California Privacy Rights

California consumers have specific rights under the California Consumer Privacy Act (CCPA). While cookies themselves may not directly identify you, they may be associated with personal information under CCPA. Please see our Privacy Policy for details about your CCPA rights.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

15. Contact Us

If you have questions about our Cookie Policy or how we use cookies, please contact us at: