Privacy Policy

1. Introduction

NovaZphere ("Company," "we," "us," or "our") operates the NovaZphere website and software platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

• Contact information (name, email, phone number, address)
• Account credentials (username, password)
• Payment information (billing address, payment method)
• Profile information and preferences
• Customer support communications
• Uploaded documents and data

2.2 Automatically Collected Information

• Browser type and version
• IP address and device information
• Operating system
• Pages visited and time spent on pages
• Links clicked and actions taken
• Cookies and similar tracking technologies
• Usage patterns and analytics data

2.3 Third-Party Information

We may receive information about you from third parties, including payment processors, analytics providers, and business partners.

3. How We Use Your Information

We use collected information for:

• Providing, maintaining, and improving our services
• Processing transactions and sending billing information
• Sending promotional communications (with your consent)
• Responding to your inquiries and providing customer support
• Personalizing your experience and content recommendations
• Analyzing usage patterns and optimizing our platform
• Detecting and preventing fraud and security incidents
• Complying with legal obligations
• Enforcing our Terms and Conditions

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third parties who perform services on our behalf (payment processors, hosting providers, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your personal information at any time, subject to certain legal obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

12. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. Please contact us for more information about your CCPA rights.

13. GDPR Compliance (EU Residents)

If you are located in the European Union, we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes consent, contract performance, and legitimate business interests.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting a prominent notice on our website. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: